click Start, Search and type regedit.
Then go to this registry key
"HKEY_CURRENT_USER\Software\Microsoft\Windows Mail and right click it and choose Export to back it up."
"Then make sure WinMail is closed and right click on the key again and choose Delete."
"Then make sure WinMail is closed and right click on the key again and choose Delete."
"Then try starting Winmail."
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